This seminar helps people improve their listening skills on the telephone, at meetings, and in one-to-one conversations. The workshop will demonstrate and offer practice in the art of listening, showing people how to overcome bad listening habits, improve body language, understand their listening style, and gain empathy with co-workers and customers.
Here is a partial listing of topics covered. Your seminar can cover all topics or just the ones that are most important to your business.
A workshop format that encourages participants to confront their weaknesses in listening and gain mastery over active listening techniques. Numerous exercises reinforce new habits.
Length of Program: One day
Copywriter, Consultant and Seminar Leader
22 East Quackenbush Avenue, 3rd Floor, Dumont, NJ 07628
Phone (201) 385-1220, Fax (201) 385-1138