Bob Bly – Copywriter & Consultant

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Bob Bly's Direct Response Letter:
Resources, ideas, and tips for improving 
response to business-to-business, high-tech, 
industrial, Internet, and direct marketing.                  
 
December, 2003
 
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You are getting this e-mail because you 
subscribed to it on www.bly.com or because 
you are one of Bob's clients, prospects, 
seminar attendees, or book buyers. 
If you would prefer not to receive further 
e-mails of this type, go to www.bly.com, 
enter your e-mail address, and hit Unsubscribe.
 
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MAY I FEATURE YOU IN MY NEXT BOOK?
 
For a new book I am writing, I'm interested 
in hearing about successful marketing campaigns 
that involve giving away a free information 
premium such as a free white paper, CD-ROM, 
booklet, newsletter, e-zine, or special report.
 
I'd like to see the promotion that generated 
the lead, the PDF of the white paper or other 
freebie you gave away, and the results, 
if possible. 
 
If I use your material, you will receive 
full credit, of course. You can e-mail 
me at rwbly@bly.com
 
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GIVE YOUR WRITING THE "BREATH TEST"
 
Short sentences are easier to read than 
long sentences. But how long is too long 
for a sentence?
 
To determine maximum sentence length, use 
the "breath test." Without taking in a gulp 
of air, and just with the amount of air 
you ordinarily have in your lungs, read the 
sentence aloud at a normal conversational 
speed and volume. 
 
If you run out of breath before you get 
to the end, the sentence is too long. 
Solution: Break it into two sentences at 
the point where a new idea is introduced.
 
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DOES "SUPERMARKET PRICING" REALLY WORK?
 
Are consumers really "fooled" into thinking 
that a $9.99 price is cheaper than a $10? Price?
 
Apparently so: In her new Pricing Psychology 
Report, pricing expert Marlene Jensen says that 
a $9.99 price will probably pull 10% 
to 20% more buyers than a $10 price. 
 
Why? Certainly not because of the one cent 
difference. The report states: "There is 
a learned pattern response in our brains that 
makes us see $9.99 as much lower than $10. 
And it persists, even though most of us 
know this trick."
 
To order Marlene's report (which I highly recommend) 
visit: www.pricingpsychology.com
 
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WHAT TO TEST IN E-MAIL MARKETING
 
According to an article in The Marketing Report 
(10/27/03, p. 8), the top 5 things to test 
in e-mail marketing are:
 
1. The landing page. 
2. The subject line.
3. HTML vs. text.
4. Personalization with name vs. non-personalized.
5. Long vs. short copy.
 
In my experience, you get the quickest return 
for the least effort with a subject line test. 
I have personally seen A/B splits where 
one subject line outpulled another by more 
than 50% as measured in click-throughs.
 
HTML can outpull text by 20% or even more. 
But in some cases, there is no lift in response. 
I have never seen HTML depress response, 
though I would guess that it is possible.
 
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HOW TO BE FUNNIER
 
The best advice I ever got for making jokes 
work better, whether I'm giving a speech or 
participating in a meeting, comes from my 
friend Fran Capo: "Specifics are funnier 
than generalities."
 
For instance, instead of saying "He spits 
like a baseball player," say "He spits like 
a Major League baseball player." Instead of saying 
"He polishes his head with car wax," 
say "He polishes his head with Turtle Wax."
 
I don't know why, but the joke is always sharper 
and funnier when you use specifics.
 
Source: "The Humor Approach: A Guide to Humor 
in Business Speaking," by Fran Capo, 
http://www.francapo.com
 
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IS USING COUPONS IN PRINT ADS OBSOLETE? 
SHOULD YOU USE YOUR URL INSTEAD?
 
Subscriber Roscoe Barnes writes: 
"Seems to me that fewer ads carry coupons 
these days. Are coupons still effective 
in this age of Internet technology?"
 
Roscoe, you are right: coupons in ads 
have fallen out of fashion. But even though 
we live in an age of the Internet and 
800 numbers, using a coupon in an ad 
still increases response, for two reasons. 
 
First, it gives the reader yet another 
(in addition to the Web and phone) reply 
mechanism. 
 
Second, and most important, it sends a visual 
signal to the reader that says: "Hey, Bunky, 
this isn't a Madison Avenue image ad; this 
is one of those direct response ads where 
you get something really good when you 
reply – so reply!"
 
Roscoe also asks, "Will the mention of 
a Web site in the ad depress response? 
It seems that if the ad was designed 
to generate leads through phone calls, 
the inclusion of the web address would 
result in fewer calls. I'm hoping you 
can shed light on this topic." 
 
If you simply include the URL of your Web 
site that links to the home page, that will 
depress response. Better: Include a URL 
that goes to a specific landing page where 
the reader can request more information, 
a demo, a free trial, or whatever it is 
your offering. Doing so will increase 
response.
 
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DO YOU WANT TO PUBLISH AN E-ZINE LIKE THIS ONE?
 
If so, I recommend you read Deb Weil's new e-book: 
"Inside Secrets to Profitable E-Zine Publishing." 
 
Deb and I don't always see eye to eye (she's 
a fan of HTML e-zines, while I think text is 
often a better choice). But overall, her 
new book is the best guide I've ever seen 
on how to research, write, and publish an 
e-zine people will open, value, read, and 
even look forward to!
 
For more information visit: 
http://www.wordbizstore.com/insider2.html
 
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SEASONS GREETINGS – ONE MONTH EARLY!
 
This is the last issue of Direct Response 
Letter for 2003. See you in 2004 and in 
the meantime, happy holidays!
 
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RECENT COPYWRITING PROJECTS (JUST A SAMPLING)
 
Direct mail package for Boardroom ... direct mail 
and e-mail for Harvard Business School 
Publishing ... direct mail for Kiplinger ... 
e-mail for Forbes ... direct mail for Global 
Health Solutions ... direct mail for Uptick Media 
and Fleming Financial ... direct mail for EPM 
Communications ... articles for Edith Roman Associates ... 
e-mail for The Motley Fool ... landing page for 
First-Class Flyer ... brochures for Misys ... 
direct mail for SurfControl software ... 
 
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60-SECOND COMMERCIAL FROM FERN DICKEY, OFFICE MANAGER:
 
Bob is available on a limited basis, starting 
in 2004, for copywriting of direct mail packages, 
sales letters, brochures, white papers, 
ads, e-mail marketing campaigns, PR materials, 
and Web pages. We recommend you call for a FREE 
copy of our updated Copywriting Information Kit. 
Just let us know your industry and the type 
of copy you're interested in seeing (ads, mailings, 
etc.), and if Bob is available to take your 
assignment, we'll tailor a package of recent 
samples to fit your requirements. Call Fern 
Dickey at 201-797-8105 or e-mail 
fern1128@optonline.net. 
 
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Bob Bly                               
Copywriter/Consultant
22 E. Quackenbush Ave.                        
Dumont, NJ 07628                              
phone 201-385-1220
fax 201-385-1138
www.bly.com                                   
rwbly@bly.com
 
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