Bob Bly Direct Response Copywriter Official Banner

I Have Seen the Future, and It Is Automated

March 25th, 2008 by Bob Bly

Decades ago, there was a terrific restaurant in NYC with no waiters: the Horn & Hardart Automat.

All the food was displayed behind glass windows. To order, you inserted your bills and coins in a slot, pushed a button, removed your sandwich or pie, and put it on your tray — no waiting, no being ignored by busy wait staff, no tipping.

Now, automation and self-service are returning with a vengeance:

** In LA, you can buy medical marijuana from a vending machine if you have a magnetic card authorizing you to do so.

** Expensive consumer electronics, including cell phones and iPods, can also be purchased from vending machines, eliminating the need to go to Best Buy or Radio Shack.

** At my local supermarket, there is now a self-service line with no cashier or clerk to ring up your items or pack your groceries.

“Are we coming to a day and age when we will never have to interact with another person ever again?” asks NYC radio personality Elvis Duran.

Of course, there are cons as well as pros to automation and self service. When buying consumer electronics, you can’t haggle over the price with a vending machine or robot.

Presumably, you get less service with self service (inherent in the term “self service”).

You also deny yourself the expert advice and help of knowledgeable salespeople, such as the do-it-yourself tips you might get from the older clerk in a good neighborhood hardware store.

But even that kind of expert advice may soon be computerized: in France, they are developing a PC software program that can substitute for a live psychotherapist.

Beta versions have received high marks from both patients and professionals alike.

Is there any of us who isn’t at risk of becoming obsolete and replaced by a machine sooner or later?

Share

This entry was posted on Tuesday, March 25th, 2008 at 7:06 am and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

60 responses about “I Have Seen the Future, and It Is Automated”

  1. Bill Perry said:

    Bob,
    Thing thing about the psychotherapist thing really got me thinking. What kind of “High Marks” are these people giving the thing?

    I think the purpose of a GOOD psychotherapy is to get the patient/client/customer healed as fast as possible. Many therapists, though, see patients for anywhere from months to upwards of 20+ years!!!

    Is it possible that the criteria for “good” on it might actually serve to keep people in therapy longer?

    And, if this is the case, is it also possible that some of these other things might actually serve to make life harder in the long run? I think you might have hit the nail with that question in your post.

  2. Brandon W said:

    Max Kalehoff, vice president of marketing for Clickable, argued on his blog just the other day that automation is going to cut into the advertising industry. See http://tinyurl.com/2o4zvx

    The idea that a computer would really understand the complexity of human behavior is preposterous. If computers could quantify human behavior then economic forecasts would always be accurate; and we now how inaccurate they usually are. BusinessWeek Senior Writer Stephen Baker addresses some of this in his upcoming book “The Numerati”.

    The fact is, advertising is a social science not mathematics. No computer will ever manage all the intricate variables (and their interaction) of a single human mind, much less an entire market full of them. I’m not even worried about advertising being outsourced to India or China – they just can not understand out culture well enough to create good advertising (and vice versa, us for their culture). Computers will never even do /that/ well.

    On a side note, I’m personally completely annoyed with the push to self-service. It’s an excuse to push operational costs off onto the customers under the guise of convenience.

  3. Brandon W said:

    Pardon the missed typos above. My eyes are falling out of my head from looking at a computer screen too much.

  4. Michael said:

    Resistance is futile.

  5. Gary (aka fool4jesus) said:

    Is it possible that the criteria for “good” on it might actually serve to keep people in therapy longer?

    I think very nearly. I zoomed in on the same thing. I am a volunteer peer counselor (meaning I do volunteer counseling but have no sheepskin) and I recall in training one of the common counseling styles they talked about was the Rogerian method where you primarily just echo back what the patient is saying. Afterward you can give your view but with no implication that one is “right” and other is “wrong” – and honestly I question how much of that is actually done in practice.

    So, one can see how they could automate that type of function. When I was in high school, I wrote a program kind of like that.

    User: I am not happy.
    My program: So you are not happy.
    User: I hate my life.
    My program: I hear you saying that you hate your life.

    And so forth…

  6. peopleinorganisationsjcu said:

    Recommeneded websites…

    […]Here are some of the sites we recommend for our visitors[…]……

  7. psychotherapy schools said:

    I am extremely impressed with your writing skills as well as with
    the layout on your blog. Is this a paid theme or did you customize it yourself?
    Either way keep up the nice quality writing, it is rare to see a great blog like this
    one today.

  8. el futuro es el hackeo de facebook said:

    ya esta aqui el futuro, y cualquiera puede acceder y hackear las cuentas de facebook que desee sin ningun tipo de problema, debido a su efectividad ahora mismo cualquiera puede usarlo

  9. el hackeo de facebook said:

    correcto, el futuro de hackear facebook ya esta aqui en el 2017, cada vez mas las redes sociales son mas vulnerables, y cada año que pasa la tecnologia aumenta, como no se ponga las pilas facebook será muy facil hackear su red social.

  10. Syed Talha said:

    Hey Buddy,Kindly you are doing awesome work can you help me.This is Best Official Car Portal ((( CLICK HERE NOW ))) do visit and give me Suggestion in comments or email me at talhab17500@gmail.com i need fair suggestions for better improvement thats why i am waiting for your reply.

  11. About Chips said:

    This article is a very interesting read and is very futuristic for its time of being published.

    Automation is inevitable. As is always with a great invention, the early days bring challenges and threaten some livelihoods. Lets take the example of ecommerce or online shopping, when it started becoming popular many book stores and its employees facing immense pressure, but eventually everybody gained.

    Automation will initially make many people jobless, but eventually people will get employment and skill training in machine learning itself. As we humans progress, manual labour will become obsolete and people will be trained to do skilled work.

  12. ranjit singh said:

    automation is future even in a restaurant or parking area. Have a minute to give a review of this article about How to Take Screenshot in Windows 10

  13. rushi pandure said:

    very good article for automation. full electronic & technology information in hindi 2019!

  14. george said:

    There are pages which are making the page really impressive to all kind Hire Php Programmer India of readers all over the world. The useful areas of technology and services are the main attraction of the page through which the readers can easily collect more relevant and important ideas easily to create more awareness for all kinds of readers.

  15. prachin siddi said:

    And this document which is created at the time of the person’s birth is good enough for an astrologer to read and analyse at any point in the person’s life.

    Lucky business by date of birth

  16. George martin said:

    And this document which is created at the time of the person’s birth is good enough for an astrologer to read and analyse at any point in the person’s life.

  17. Ambit said:

    there are cons as well as pros to automation and self service. When buying consumer electronics, you can’t haggle over the price with a vending machine or robot.not only this automation will take over so many jobs as well .any way nice writeup.For more details in
    industrial automation coursecheck.

  18. Baris said:

    Hey, your blog was really great with perfect examples. I am also in content writing basically an electronic gadgets writer: I wrote wonderful articles on cameras under specific price ranges…you can begin with checking out this article: Best DSLR under 40K

  19. Adi Institute said:

    one of the best courses short term course available

  20. limkaherriy said:

    If You’re looking For Miracast For PC Then You Are At Right Place Because In This Article I Have Written About How To Download Miracast For PC.

  21. Solution Exist said:

    Yes, the future is near, and yes it is automated, you can find very few jobs that will be done by man and most of the things will be covered by machines and robots.
    pii_email c1646d6cd617ef1be6ab
    Vacuum Distillation Process and Working principle

  22. Corwin said:

    We all immediately recognize the flat snoot, wrinkled face, and large expressive eyes of the loveable Pug. The Pug breed’s roots can be tracked back to Imperial China in 700, the breed quickly became a popular lap dog among the aristocracy. A Pug named Pompey is even credited with alerting Holland’s William I, Prince of Orange, to an assassination attempt by Spain. Over time, pugs have been the favored breed or both royals and celebrities—from Napoleon and Queen Victoria to Andy Warhol and Rob Zombie.
    https://pugslandbreeder.company.com

  23. Wang Lei said:

    Put more information on your website like this one, I really like these types of blogs. I am also wanted to write blog kindly guide me if my topic is Concrete Paving Machine Manufacturers then what should I do first and how will I create new and unique content on this topic

  24. struger said:

    very good blog.

  25. You said:

    This is a very good article and very helpful. I will suggest you to visit TamilYogi, If you are interested to read articles related to entertainments. This article helped me with many sides. Ayurveda is a very good thing from India.

  26. Joanne said:

    I agree with you on this matter. There are pros and cons indeed. But technology is evolving and we should also keep up or else we are gonna be left behind! Thank you for sharing.
    Excavation Orlando

  27. Leonard Cooper said:

    logo designs companythinks whether it’s a business or an organization, it’s nothing without a logo. Logos generate a strong foundation for all small or big companies.

  28. pwpic said:

    pakistani wedding photography are very popular for Muslim wedding photography in New york. Desi weddings are long, colorful, huge, beautiful, cheerful events. Allow our team to capture the authenticity of the emotions on your joyous occasion.

  29. Metro Shoes said:

    Metro shoes offers their customers the highest quality ladies sandals and sandal designs Get the best available Women Sandals in Pakistan, today So, buy the best sandals for girls online from Metro shoes We bring you only the highest quality sandals for women

  30. Albina said:

    Nice thread, thx!

  31. Oxeltech said:

    PCB design services involve the process of designing and laying out printed circuit boards (PCBs) for electronic devices or systems. These services are typically offered by companies that specialize in electronic engineering and design. The process of PCB design typically starts with a consultation with the client to determine their specific needs and requirements.

  32. asad said:

    This is a very good article and very helpful. Myflixer

  33. Mike Rooney said:

    I really like the way that you have expressed yourself. There is a lot to be admired from this post. You might want to click on.Gestapo Trench Coat

  34. Bench Blogs said:

    This captivating piece truly captures the essence of our ever-evolving world. The notion that automation is the driving force behind our future is both awe-inspiring and thought-provoking. As we witness the rapid advancements in technology and artificial intelligence, it becomes increasingly evident that automation holds immense potential to revolutionize numerous aspects of our lives.

    The author’s vivid description of this automated future paints a picture of efficiency, convenience, and boundless possibilities. From smart homes that anticipate our every need to autonomous vehicles seamlessly navigating our roads, the potential benefits of automation are truly astounding. The promise of increased productivity, improved safety, and reduced human error is an alluring vision that is difficult to ignore.

    However, amidst this visionary perspective, it is crucial to consider the potential challenges and implications that arise with the rise of automation. The impact on employment, the ethical questions surrounding AI decision-making, and the potential for increased socioeconomic disparities are just a few of the complex issues that demand our attention. As we navigate this future, it is vital to ensure that the benefits of automation are accessible to all and that we approach it with a balanced perspective.

    “I Have Seen the Future, and It Is Automated” serves as a wake-up call, urging us to embrace this future with open eyes and an informed mindset. It prompts us to reflect on the profound changes that automation will bring and encourages us to actively participate in shaping this new era. As we stand at the cusp of a transformative technological revolution, let us harness the power of automation to create a future that is not only automated but also inclusive, sustainable, and equitable.

    How To Make Money As An International Student

  35. https://meoktwi.com/ said:

    So nice to find any individual with some authentic thoughts on this subject. realy thanks for beginning this up. =) https://meoktwi.com/

  36. https://therowdylender.com/ said:

    It’s laborious to find educated individuals on this subject, but you sound like you know what you’re talking about! Thanks https://therowdylender.com/

  37. https://totogorae.com/ said:

    I am really delighted to glance at this webpage posts which includes plenty of helpful data, thanks for providing these kinds of data. https://totogorae.com/

  38. https://mymelee.com/ said:

    I would repeat that we site visitors are quite blessed to live in a useful community with many marvellous individuals with helpful principles. https://mymelee.com/

  39. iHost VPS said:

    iHost VPS is committed to providing cost-effective Virtual Private Server (VPS) solutions. Their Affordable VPS Server hosting options cater to a wide range of users, from startups to established businesses, offering reliable hosting services without straining budgets. iHost VPS stands out as a trusted partner for those seeking quality VPS hosting at competitive prices.

  40. iHost VPS said:

    Welcome to Ihost VPS, your premier destination for VPS hosting in USA. We are dedicated to providing top-notch hosting solutions tailored to meet your specific needs. With our reliable and high-performance virtual private servers, you can enjoy exceptional speed, security, and scalability for your online ventures.

  41. BabyBoxShop said:

    Surprise the new parents with our beautifully curated baby gift box. Each box is carefully assembled, filled with an assortment of baby essentials and delightful surprises. Our elegant packaging adds an extra touch of sophistication to your present, making it a memorable gift to celebrate the arrival of their precious little one.

  42. Raju said:

    Yourarticle efficiently incorporated theory with technique, providing viewers with a sensible understanding of the topic.

  43. Donovan said:

    you article is good. so helpful for us.-i smart room

  44. BSNS Consulting said:

    Unlock the full potential of your online presence with BSNS Consulting’s services of Digital Marketing Pakistan. Our result-driven approach utilises the latest digital marketing strategies to elevate your brand’s visibility, engage your target audience, and drive meaningful conversions. Stay ahead of the competition and achieve your business goals with our expert digital marketing solutions.

  45. iHost VPS said:

    Trust your virtual server needs a reputable USA VPS provider. Our hosting solutions cater to businesses and individuals seeking a reliable and high-performance virtual server environment. With data centres strategically located across the USA, you can ensure optimal performance and accessibility for your online ventures.

  46. Tiptop-einrichtung said:

    An Elektrische Kosmetikliege is an electric cosmetic bed or treatment table used in beauty salons and spas. The electric functionality allows for easy adjustment of the bed’s height and incline, making it suitable for various beauty and cosmetic procedures.

  47. Steven Jacob said:

    The future of logistics is automated, and the possibilities are limitless! ? Embracing automation in logistics streamlines operations, enhances efficiency, and reduces costs. From autonomous vehicles to AI-powered predictive analytics, technology is revolutionizing how goods are transported, tracked, and delivered. Get ready to witness unprecedented advancements as automation reshapes the landscape of global supply chains. Exciting times ahead for the logistics industry.
    more info.
    https://blitzacademy.org/coursedetail.php?course_cat=2&course_id=9&logistics-and-supply-chain-management-courses-in-kerala

  48. Luke said:

    boy has a lot changed since the article and AI coming out…

  49. Everard Kegan said:

    The Exotic Wood Zone is a leading supplier of rare and beautiful exotic woods, including ebony, koa, Indian rosewood, and cocobolo, to luthiers, musicians, wood craftsmen, and artisans worldwide, particularly in the United States. Check out for more information https://exoticwoodzone.com

  50. Lubbock said:

    The speed at which things are developing are staggering. With AI, I think we will see if moving even faster in the coming years. Awesome and terrifying at the same time. The world will certainly be different

  51. Laptopneed said:

    very good article for automation.

  52. Dallas said:

    Great points and way ahead of his time. I’d love to see an update!

  53. charles west said:

    haha this is like a time machine..
    https://masonrygreenbay.com

  54. bineesh said:

    Best financial accounting course 2024

  55. bineesh said:

    Logistic certification course in good price

  56. jitish said:

    Indian & Foreign accounting course with placement

  57. bineesh said:

    New advanced level Networking course

  58. jitish said:

    Software course with highly trained professionals and technology in kerala. contact https://www.smeclabs.com/

  59. jitish said:

    Advanced level digital marketing course in kerala. update with new trends

  60. BSNS Consulting said:

    BSNS Consulting offers comprehensive Digital Marketing Services in Pakistan, tailored to your business needs. From SEO and content marketing to social media management and paid advertising, our team crafts data-driven strategies to amplify your online presence. Experience measurable growth and a strong return on investment with our dynamic digital marketing solutions.

Leave a Reply