There’s No Pleasing Margaret
February 25th, 2012 by Bob Bly
I recently gave a one-hour phone seminar that was free.
You’d think FREE would be a fair price. But Margaret isn’t satisfied.
“I did not sign up for the teleseminar because it would cost me an arm and a leg to listen in by phone,” she wrote.
There’s no pleasing some people.
“I would gladly sign up for a computer seminar where I could watch and listen over the Internet or you could send me an email that I could print off and follow the advice.”
By the way, the session was in fact a webinar and you COULD watch and listen on your computer. This was made clear on the registration page. (We did not offer a transcript … because the session was free!)
As I say, there is no pleasing some people.
This entry was posted on Saturday, February 25th, 2012 at 11:38 am and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
February 25th, 2012 at 12:36 pm
Well, you can console yourself in the certitude that someone who can’t read properly will never learn anything about writing anyway.
February 27th, 2012 at 6:32 am
Curse you, Bob. You should have gone to her home and repeated the entire seminar. It is, after all your mission in life to prevent people from having to pay for phone calls.
Or you could offer to pay for her phone bill or broadband connection for a month, that might help.
I guess you just don’t know how to satisfy a good customer…
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Quality work demands a premium. But, there will find those who will look for premium products a a “cheap price”. This is mostly a waste of time and money.
I, Michael Irvin, also think that proofreading is an essential part of any marketing campaign or internet site.
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